The suppliers central location located near Frankfurt is very easy to reach.
If you want to rent an RV / Mobile homes for your next vacation, you can choose from the 80 RV's / Mobile homes. Also available in the suppliers RV rental and accessory kits, such as bedding and kitchen sets - everything for the perfect holiday. Guests will also enjoy the RV rental in Frankfurt, highly flexible as pick up and drop the RV / Mobile homes are available daily except Sundays and public holidays.
All RV's / mobile homes are of high quality, modern and well equipped. Each RV / mobile home offers a private kitchenette with sink, refrigerator and gas stove. A fresh and waste water tank, heating, power cord and more.
Real Value Motorhome Hire Frankfurt Rental Terms
Definitions
The following definitions apply for the Terms and Conditions for Real Value Motorhome Hire Frankfurt
- The Supplier means the operator of Real Value Motorhome Hire Frankfurt.
- The Client is also referred to as the hirer (s) or the renter (s).
Rental Terms & Conditions
Rental of an ADAC motorhome shall be subject to the general terms and conditions below which shall form an integral part of the agreement between the lessor of the ADAC motorhome (hereinafter referred to as “Lessor”) and you (hereinafter referred to as “Renter(s)”).
1. Subject Matter
a) The subject matter here of shall be limited to the rental of an ADAC motorhome. Lessor shall not be required to provide any travel service or set of travel services (travel package). The legal provisions on travel contracts, including but not limited to Section 651a(1) of the German Civil Code (BGB), shall not apply. Renters shall be responsible of organising their own journey and using the vehicle.
b) When collecting or returning the vehicle, Renter shall fully complete and sign a collection or return protocol. Both such reports shall form an integral part of the rental agreement.
2. Booking and Payment
Booking
Booking of an ADAC motorhome shall only be binding upon Lessor’s written confirmation and Renter’s timely payment of the booking deposit. Upon receipt of the written booking confirmation, Renter shall be entitled to an ADAC motorhome of the booked vehicle category, unless the consignment of a replacement vehicle is applicable as set forth under No. 9 below. Renter shall not be entitled to receive a specific type of floor plan.
Payment
The initial deposit paid is non-refundable. Payment will be deducted from your nominated credit card at the time of confirmation.
The supplier will collect an additional deposit of €220, This payment will be deducted from your nominated credit card shortly after booking has been confirmed.
In the event of Renter’s default on such payment, the booking shall be regarded as unconfirmed. In addition, having given Renter written notice allowing reasonable time for cure, Lessor reserves the right to rightfully withdraw from the contract. The cancellation policy pursuant to No. 3(b) shall apply.
The balance payable is due 14 days prior to pick up. This payment will be deducted from your nominated credit card by the supplier.
Cash, debit or Visa Master Card accept, same price, the more safety (deposit) must pay to Visa or Mastercard.
3. Withdrawal and Modification of Booking
a) Please note that there is no general statutory right to withdraw from a rental contract. Lessor shall nonetheless grant Renter a contractual right to withdraw pursuant to the extent below.
b) When withdrawing from a binding booking, the initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
10% of the rental fee between days 93 and 64 before the agreed commencement of the rental
30% of the rental fee between days 63 and 34 before the agreed commencement of the rental
60% of the rental fee between days 33 and 18 before the agreed commencement of the rental
80% of the rental fee between days 4 and 17 before the agreed commencement of the rental
95% of the rental fee 3 days before the agreed commencement of the rental
Lessor’s receipt of the written notice of withdrawal shall be deemed to determine the time of withdrawal. No show shall be deemed as withdrawal. The supplier recommend taking out travel cancellation insurance to cover the cancellation risk.
c) Modification of booking shall be subject to availability in any one calendar year at the rental location stated in the booking confirmation and shall be accepted at no extra charge if made no later than 14 days before the agreed commencement of the rental, unless for a shorter term than the agreed rental period.
d) Designation of a replacement Renter shall be subject to Lessor’s prior written consent which shall not be unreasonably withheld.
e) Renter shall be at liberty to prove that no or minor damage was caused.
4. Minimum Age of Renter, Driving License
Renter or the driver must be at least 21 years of age and must have held a valid German driving license for at least one year for the applicable vehicle category (license class 3, class B for vehicles having a total admissible weight under 3,500kg or class C1 for vehicles exceeding 3,500kg total admissible weight). Renter shall be fully responsible that all persons driving the rented vehicle comply with the above requirements and that drivers are detailed in the rental agreement. The ADAC motorhome shall be consigned to Renter or the driver upon presentation of the driving license at the time of rental or at the time of vehicle collection. Renter shall be responsible for any delay in the vehicle collection due to his/her failure to produce the driving license. Where no driving license is presented neither at the agreed time nor within a reasonable extension, Lessor shall be entitled to withdraw from the contract, and the cancellation policy set forth under No. 3(b) above shall apply.
5. Rental Fee
a) The rental fee shall be in line with the price list as amended at the time of signing the agreement or as set forth in the rental agreement. Renter shall fully cover all fuel costs, road charges, parking, camping, motorhome site and ferry fees as well as fines and other penalty payments. The rented vehicle shall be returned with a full fuel tank. Failure shall be subject to a €20 surcharge in addition to the fuel costs (€2.50 per litre of diesel). The rental fee shall be deemed to include cost of insurance pursuant to No. 6 below and maintenance, oil consumption and repair of normal wear and tear.
b) Price calculation is season-based. The day of vehicle collection and the day of vehicle return shall each count as one day of rental, provided the vehicle is returned at the agreed time, cf. No. 8(g) below.
c) For each rental a one-off service fee of €125 shall be payable which includes consignment of a roadworthy vehicle and a comprehensive vehicle familiarisation tour.
6. Insurance
The supplier strongly recommends that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
a) Unlimited third party liability cover for damage to property. Personal injury cover limited to a maximum of €8m.
b) Indemnification based on the principles of third party fire and theft or fully comprehensive cover with an excess of €1.200 or €1,200 per incident respectively
c) ADAC passenger accident insurance, cover limits:
€21,000 invalidity and €13,000 death
d) ADAC motorhome mobility services
7. Security Deposit
a) When collecting the vehicle, Renter shall pay a €1,200 security deposit free of charge in cash or by credit card at the rental location.
b) Such security deposit shall be refunded upon return of the vehicle in proper conditions in accordance with the terms and conditions and upon final invoicing. Any additional work and cost (e.g. cleaning, toilet cleaning, fuel, repair) shall be deducted from the security deposit when the vehicle is returned, if and in so far as Renter is liable for such costs. Lessor shall be entitled to invoice costs to repair any damage following an incident on the basis of a cost estimate. Lessor shall further be entitled to retain the security deposit until the amount of costs and cost liability are finally clarified.
8. Vehicle Consignment and Return
a) Renter shall timely collect/return the vehicle on the date agreed (at the appointed hour!) from/to the ADAC motorhome rental location.
b) At vehicle collection, Renter shall produce his/her valid identity card and driving license (originals only) and complete the collection protocol, cf. No. 1(b) above. By signing the collection protocol, both parties acknowledge that the vehicle is in the condition as documented.
c) Prior to vehicle consignment, Renter will be given an in-depth tour of the vehicle and its working parts. Lessor may suspend consignment of the vehicle until the familiarisation tour has been completed. Renter shall be liable for any delay in collecting the vehicle caused by Renter and the related costs.
d) Renter undertakes to return the vehicle on the agreed date and time, with a clean interior and in the same condition as recorded (collection protocol).
e) A fee of €110 shall apply, if the toilet waste tank is not empty and clean on return of the vehicle.
f) If the vehicle is not or insufficiently cleaned on return, the actual cost incurred for cleaning shall be charged, however not less than €100.
g) Renter shall be liable for damaged or incomplete equipment.
h) Late returns (time as agreed in the collection protocol) shall be payable for each additional day at the applicable daily rate from the 59th minute of the delay. Renter shall be liable for any additional costs incurred by Lessor including any compensation claims of subsequent renters caused by the late return.
i) Renter shall be at liberty to provide evidence that no or minor damage was caused.
j) The rental period may not be extended unless with Lessor’s express prior written consent. An extension of the rental period shall not automatically be deemed a permit for permanent use.
k) No refund shall apply in the event of premature return of the vehicle before expiry of the agreed rental period, unless the vehicle can be rented to a third party.
l) If the booked vehicle is not available, Lessor reserves the right to provide a vehicle of comparable size and equipment. Accepting a smaller vehicle will entitle Renter to a refund of the rental fee difference.
9. Substitute Vehicle
a) If, at the time of collection, no vehicle is available in the booked category, Lessor reserves the right to substitute a comparable or superior vehicle at no additional cost for Renter. The same shall apply where the vehicle was damaged through no fault of Renter or where it is foreseeable that the vehicle will not be ready for use for an unreasonably long period due to damage for reasons beyond Renter’s control. In such cases, Renter shall not be entitled to terminate pursuant to § 543(2) No. 1 of the German Civil Code (BGB), unless Lessor fails or delays or refuses to provide a substitute vehicle. Renter shall in this case be liable for any higher incidental costs such as ferry or toll fees and operating costs. In the event of conflicting legitimate interests, Renter may refuse acceptance of a superior vehicle as contractual performance.
b) If Renter accepts a vehicle of an inferior vehicle category as a replacement, Lessor shall refund the price difference in respect to the two vehicle categories.
c) If Renter destroys the vehicle, or if it is foreseeable that the vehicle is not or not fully operational for reasons for which Renter is responsible, Lessor may refuse to provide a substitute vehicle. Renter shall in this case not be entitled to terminate the contract pursuant to § 543(2) No. 1 of the German Civil Code (BGB).
10. Duties of Renter
a) Eligible drivers of the vehicle are the Renter and all authorised drivers stated in the rental agreement. Renter shall be required to personally collect the rented vehicle. Renter shall further be required to provide Lessor with the names and addresses of all drivers of the vehicle and submit copies of their driving licenses and identity cards. Renter shall be liable for his/her own actions and the conduct of all drivers. The vehicle shall be handled with due care and appropriate technical competence (including but not limited to oil/water level and tyre pressure) and properly locked. Renter shall be required to comply with all relevant legislation and technical rules and to observe the maintenance intervals. Renter undertakes to regularly check the vehicle’s roadworthiness.
b) The vehicle shall not be used
- to participate in motorsport events and vehicle tests;
- to transport of explosive, inflammable, toxic, radioactive or otherwise hazardous material;
- to commit a customs or other offence, even if such offence is only punishable under the law of the country where the office was committed;
- for sub-letting or loan purposes;
- in any way exceeding the authorised use hereunder, including but not limited to driving on terrain which is not so designated.
c) The vehicle shall not be used to drive into war zones. Journeys in Eastern Europe and non-European countries shall be subject to the express prior consent of Lessor.
d) Renter shall be entitled to request repair necessary to restore the vehicle’s roadworthiness and operating safety worth up to €150 without obtaining permission. Any other repair shall require Lessor’s express prior consent. Unless Renter is liable for any damage, Lessor shall refund the cost of authorised repair upon submission of the relevant documentation and receipts.
e) Renter shall ensure to obtain his/her own information on the traffic rules and legislation of the countries visited during the rental period, and comply with the rules of the road.
f) Renter shall not technically modify the vehicle.
g) Renter shall not alter the vehicle’s optical appearance, including but not limited to painting, stickers or adhesive foils.
h) Animals shall be carried in designated vehicles only and with the express prior written consent of Lessor. Renter shall cover any cleaning costs incurred for failure to comply and any loss of profit accruing to Lessor for temporarily being unable to otherwise rent the vehicle.
11. Incident Response Procedure
In the event of accident, fire, theft, wildlife-vehicle collision or any other damage, Renter shall notify the police without delay. This shall also apply to single-vehicle accidents involving no other party. In addition, Renter shall notify Lessor in writing without delay of all details of the accident or incident. This shall also apply to minor damage. The accident/incident report shall include the names and addresses of all persons involved, including any witnesses, and the registration numbers of all vehicles involved. Renter shall not acknowledge any compensation claims of other parties involved in the accident. Renter shall inform Lessor of any other damage or irregularity relating to the vehicle when returning the vehicle.
12. Lessor’s Liability
Lessor shall be liable for any damage covered by the insurance taken out for the vehicle. Lessor’s liability for damage not covered by insurance shall be limited to damage to property caused intentionally or by gross negligence, unless material breach of contract is involved. This limitation of liability shall extend to include Lessor’s staff and contractors.
13. Renter’s Liability
a) Renter shall be liable for any loss caused to Lessor by intent or gross negligence, including but not limited to DUI and damage incurred for disregarding the vehicle dimensions (height, width) as well as the payload specifications. In addition, Renter shall be fully liable for any damage falling under his/her responsibility occurring while the vehicle was used for illegal purposes (cf. No. 9), for not returning the vehicle in compliance with the agreement, for damage caused by the load or improper handling of the rented vehicle (including but not limited to operating errors or overstraining) and losses due to the Renter’s arbitrary extension of the rental period. Hit and run accidents (§ 142 of the German Criminal Code - StGB) or the Renter’s failure to comply with the duties provided under No. 11 shall fall under the full responsibility of Renter, unless such non-compliance had no impact on fact finding. Also, Renter shall be liable for any damage caused due to late return of the vehicle.
b) Renter shall be liable in full for any damage caused after making the vehicle available for use to a third party who is not indicated in the rental agreement, even if the damage was caused through no fault of such third party.
c) Renter shall account for all costs required to repair the rented vehicle. If the vehicle is beyond economical repair, Renter shall be liable to refund the replacement value less salvage value, however limited to the maximum set forth in the applicable price list as amended from time to time. Any exceeding claims for damages shall be excluded and governed by the applicable law.
d) Renter’s liability for slight negligence shall be limited to the excess agreed.
e) Renter shall be liable for any and all charges, fees, fines and penalties imposed in relation to the use of the rented vehicle and claimed from Lessor, unless Lessor is at fault. Lessor shall forward invoices etc. to Renter.
f) More than one Renter shall be jointly and severally liable.
g) Lessor shall be entitled to retain the security deposit as long as responsibility is unclear.
14. Period of Limitation and Non-Assignability
a) Renter shall notify Lessor in writing of obvious defects for non-compliance within 14 days after the agreed return date. Later claims shall not be admissible, unless Renter is not responsible for the delay.
b) All contractual claims of Renter shall be subject to a limitation period of one year after the date of return provided in the contract. If Renter files a claim, the period of limitation shall be suspended until the day Lessor denies the claim in writing.
c) Claims of Lessor for modification or deterioration of the rented vehicle shall become statute-barred not earlier than 12 months after the vehicle is returned to the agreed rental location. Where an accident was investigated by the police, Lessor’s claims against Renter shall not fall under the statute of limitation before the investigative files were made available for inspection by Lessor. The period of limitation shall however not start later than 6 months after the return of the rented vehicle. Lessor undertakes to make reasonable efforts to inspect the files in due course and inform Renter of the time of inspection without delay.
d) Claims under the rental agreement may not be assigned to third parties.
15. General Provisions
a) Unless the person signing this rental agreement expressly identifies himself/herself as the Renter’s representative, such person shall be held jointly and severally liable in addition to the person, company or organisation on whose behalf he/she signed the rental agreement.
b) Counterclaims shall not be used as an offset against claims hereunder, unless a counterclaim is undisputed, final and enforceable or pending adjudication.
16. Storage and Disclosure of Contract Data
The supplier shall disclose personal contract data to investigative or tax authorities, if Renter acted dishonestly or there is sufficient reason to believe that Renter acted dishonestly. This shall be the case where false data was given at the time of rental, or identification documents were presented that were falsified or reported lost/stolen, or if Renter failed to return the rented vehicle, failed to report a potential technical defect, or committed a traffic offence, etc.
In addition, data may be transmitted to the ADAC motorhome rental location in charge, to ADAC Autovermietung GmbH and to third party contractors, where this is required with a view to performing this rental agreement and enforcing Lessor’s contractual claims.
17. Final Provisions
a) The place of performance shall be at Lessor’s registered office or at the agreed rental location.
b) Amendments to and modifications of General Rental Terms & Conditions and additional agreements shall be done in writing and signed by both parties.
c) The agreement concluded between Lessor and Renter shall be exclusively governed by German law. The provisions of the rental agreement shall have priority; the statutory provisions shall apply alternatively and as a complement.
d) Should any provision of this agreement be or become invalid or void, the validity of the remaining provisions shall not be affected.
e) If Renter is an entrepreneur as defined in § 14 of the German Civil Code, or a legal entity under public law or a special fund under public law, any and all disputes arising hereunder shall fall under the exclusive jurisdiction of the courts at Lessor’s registered office. Same shall apply, if personal jurisdiction is not or no longer vested in Germany (persons who are not domiciled in Germany, who have taken up residence outside Germany after concluding the contract, or whose domicile or habitual residence is not known at the time action is brought).
Deposit
€ 1.500 plus 5% credit card surcharge-- VISA, Mastercard, Euro-Card
The Advantage To You
All vehicles are NEW or AS-NEW and have both turbo diesel engines and servo steering.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Real Value Motorhome Hire Frankfurt Rental Terms for travel between 01-Dec-2010 and 31-Dec-2012
Definitions
The following definitions apply for the Terms and Conditions for Real Value Motorhome Hire Frankfurt
- The Supplier means the operator of Real Value Motorhome Hire Frankfurt.
- The Client is also referred to as the hirer (s) or the renter (s).
Rental Terms & Conditions
Rental of an ADAC motorhome shall be subject to the general terms and conditions below which shall form an integral part of the agreement between the lessor of the ADAC motorhome (hereinafter referred to as “Lessor”) and you (hereinafter referred to as “Renter(s)”).
1. Subject Matter
a) The subject matter here of shall be limited to the rental of an ADAC motorhome. Lessor shall not be required to provide any travel service or set of travel services (travel package). The legal provisions on travel contracts, including but not limited to Section 651a(1) of the German Civil Code (BGB), shall not apply. Renters shall be responsible of organising their own journey and using the vehicle.
b) When collecting or returning the vehicle, Renter shall fully complete and sign a collection or return protocol. Both such reports shall form an integral part of the rental agreement.
2. Booking and Payment
Booking
Booking of an ADAC motorhome shall only be binding upon Lessor’s written confirmation and Renter’s timely payment of the booking deposit. Upon receipt of the written booking confirmation, Renter shall be entitled to an ADAC motorhome of the booked vehicle category, unless the consignment of a replacement vehicle is applicable as set forth under No. 9 below. Renter shall not be entitled to receive a specific type of floor plan.
Payment
The initial deposit paid is non-refundable. Payment will be deducted from your nominated credit card at the time of confirmation.
The supplier will collect an additional deposit of €220, This payment will be deducted from your nominated credit card shortly after booking has been confirmed.
In the event of Renter’s default on such payment, the booking shall be regarded as unconfirmed. In addition, having given Renter written notice allowing reasonable time for cure, Lessor reserves the right to rightfully withdraw from the contract. The cancellation policy pursuant to No. 3(b) shall apply.
The balance payable is due 14 days prior to pick up. This payment will be deducted from your nominated credit card by the supplier.
Cash, debit or Visa Master Card accept, same price, the more safety (deposit) must pay to Visa or Mastercard.
3. Withdrawal and Modification of Booking
a) Please note that there is no general statutory right to withdraw from a rental contract. Lessor shall nonetheless grant Renter a contractual right to withdraw pursuant to the extent below.
b) When withdrawing from a binding booking, the initial deposit paid is non-refundable. In addition to forfeiting your deposit, the following charges also apply:
10% of the rental fee between days 93 and 64 before the agreed commencement of the rental
30% of the rental fee between days 63 and 34 before the agreed commencement of the rental
60% of the rental fee between days 33 and 18 before the agreed commencement of the rental
80% of the rental fee between days 4 and 17 before the agreed commencement of the rental
95% of the rental fee 3 days before the agreed commencement of the rental
Lessor’s receipt of the written notice of withdrawal shall be deemed to determine the time of withdrawal. No show shall be deemed as withdrawal. The supplier recommend taking out travel cancellation insurance to cover the cancellation risk.
c) Modification of booking shall be subject to availability in any one calendar year at the rental location stated in the booking confirmation and shall be accepted at no extra charge if made no later than 14 days before the agreed commencement of the rental, unless for a shorter term than the agreed rental period.
d) Designation of a replacement Renter shall be subject to Lessor’s prior written consent which shall not be unreasonably withheld.
e) Renter shall be at liberty to prove that no or minor damage was caused.
4. Minimum Age of Renter, Driving License
Renter or the driver must be at least 21 years of age and must have held a valid German driving license for at least one year for the applicable vehicle category (license class 3, class B for vehicles having a total admissible weight under 3,500kg or class C1 for vehicles exceeding 3,500kg total admissible weight). Renter shall be fully responsible that all persons driving the rented vehicle comply with the above requirements and that drivers are detailed in the rental agreement. The ADAC motorhome shall be consigned to Renter or the driver upon presentation of the driving license at the time of rental or at the time of vehicle collection. Renter shall be responsible for any delay in the vehicle collection due to his/her failure to produce the driving license. Where no driving license is presented neither at the agreed time nor within a reasonable extension, Lessor shall be entitled to withdraw from the contract, and the cancellation policy set forth under No. 3(b) above shall apply.
5. Rental Fee
a) The rental fee shall be in line with the price list as amended at the time of signing the agreement or as set forth in the rental agreement. Renter shall fully cover all fuel costs, road charges, parking, camping, motorhome site and ferry fees as well as fines and other penalty payments. The rented vehicle shall be returned with a full fuel tank. Failure shall be subject to a €20 surcharge in addition to the fuel costs (€2.50 per litre of diesel). The rental fee shall be deemed to include cost of insurance pursuant to No. 6 below and maintenance, oil consumption and repair of normal wear and tear.
b) Price calculation is season-based. The day of vehicle collection and the day of vehicle return shall each count as one day of rental, provided the vehicle is returned at the agreed time, cf. No. 8(g) below.
c) For each rental a one-off service fee of €125 shall be payable which includes consignment of a roadworthy vehicle and a comprehensive vehicle familiarisation tour.
6. Insurance
The supplier strongly recommends that clients ensure they take out the highest level of travel insurance. In many cases this will cover any losses incurred if you are forced to cancel your booking.
a) Unlimited third party liability cover for damage to property. Personal injury cover limited to a maximum of €8m.
b) Indemnification based on the principles of third party fire and theft or fully comprehensive cover with an excess of €1.200 or €1,200 per incident respectively
c) ADAC passenger accident insurance, cover limits:
€21,000 invalidity and €13,000 death
d) ADAC motorhome mobility services
7. Security Deposit
a) When collecting the vehicle, Renter shall pay a €1,200 security deposit free of charge in cash or by credit card at the rental location.
b) Such security deposit shall be refunded upon return of the vehicle in proper conditions in accordance with the terms and conditions and upon final invoicing. Any additional work and cost (e.g. cleaning, toilet cleaning, fuel, repair) shall be deducted from the security deposit when the vehicle is returned, if and in so far as Renter is liable for such costs. Lessor shall be entitled to invoice costs to repair any damage following an incident on the basis of a cost estimate. Lessor shall further be entitled to retain the security deposit until the amount of costs and cost liability are finally clarified.
8. Vehicle Consignment and Return
a) Renter shall timely collect/return the vehicle on the date agreed (at the appointed hour!) from/to the ADAC motorhome rental location.
b) At vehicle collection, Renter shall produce his/her valid identity card and driving license (originals only) and complete the collection protocol, cf. No. 1(b) above. By signing the collection protocol, both parties acknowledge that the vehicle is in the condition as documented.
c) Prior to vehicle consignment, Renter will be given an in-depth tour of the vehicle and its working parts. Lessor may suspend consignment of the vehicle until the familiarisation tour has been completed. Renter shall be liable for any delay in collecting the vehicle caused by Renter and the related costs.
d) Renter undertakes to return the vehicle on the agreed date and time, with a clean interior and in the same condition as recorded (collection protocol).
e) A fee of €110 shall apply, if the toilet waste tank is not empty and clean on return of the vehicle.
f) If the vehicle is not or insufficiently cleaned on return, the actual cost incurred for cleaning shall be charged, however not less than €100.
g) Renter shall be liable for damaged or incomplete equipment.
h) Late returns (time as agreed in the collection protocol) shall be payable for each additional day at the applicable daily rate from the 59th minute of the delay. Renter shall be liable for any additional costs incurred by Lessor including any compensation claims of subsequent renters caused by the late return.
i) Renter shall be at liberty to provide evidence that no or minor damage was caused.
j) The rental period may not be extended unless with Lessor’s express prior written consent. An extension of the rental period shall not automatically be deemed a permit for permanent use.
k) No refund shall apply in the event of premature return of the vehicle before expiry of the agreed rental period, unless the vehicle can be rented to a third party.
l) If the booked vehicle is not available, Lessor reserves the right to provide a vehicle of comparable size and equipment. Accepting a smaller vehicle will entitle Renter to a refund of the rental fee difference.
9. Substitute Vehicle
a) If, at the time of collection, no vehicle is available in the booked category, Lessor reserves the right to substitute a comparable or superior vehicle at no additional cost for Renter. The same shall apply where the vehicle was damaged through no fault of Renter or where it is foreseeable that the vehicle will not be ready for use for an unreasonably long period due to damage for reasons beyond Renter’s control. In such cases, Renter shall not be entitled to terminate pursuant to § 543(2) No. 1 of the German Civil Code (BGB), unless Lessor fails or delays or refuses to provide a substitute vehicle. Renter shall in this case be liable for any higher incidental costs such as ferry or toll fees and operating costs. In the event of conflicting legitimate interests, Renter may refuse acceptance of a superior vehicle as contractual performance.
b) If Renter accepts a vehicle of an inferior vehicle category as a replacement, Lessor shall refund the price difference in respect to the two vehicle categories.
c) If Renter destroys the vehicle, or if it is foreseeable that the vehicle is not or not fully operational for reasons for which Renter is responsible, Lessor may refuse to provide a substitute vehicle. Renter shall in this case not be entitled to terminate the contract pursuant to § 543(2) No. 1 of the German Civil Code (BGB).
10. Duties of Renter
a) Eligible drivers of the vehicle are the Renter and all authorised drivers stated in the rental agreement. Renter shall be required to personally collect the rented vehicle. Renter shall further be required to provide Lessor with the names and addresses of all drivers of the vehicle and submit copies of their driving licenses and identity cards. Renter shall be liable for his/her own actions and the conduct of all drivers. The vehicle shall be handled with due care and appropriate technical competence (including but not limited to oil/water level and tyre pressure) and properly locked. Renter shall be required to comply with all relevant legislation and technical rules and to observe the maintenance intervals. Renter undertakes to regularly check the vehicle’s roadworthiness.
b) The vehicle shall not be used
- to participate in motorsport events and vehicle tests;
- to transport of explosive, inflammable, toxic, radioactive or otherwise hazardous material;
- to commit a customs or other offence, even if such offence is only punishable under the law of the country where the office was committed;
- for sub-letting or loan purposes;
- in any way exceeding the authorised use hereunder, including but not limited to driving on terrain which is not so designated.
c) The vehicle shall not be used to drive into war zones. Journeys in Eastern Europe and non-European countries shall be subject to the express prior consent of Lessor.
d) Renter shall be entitled to request repair necessary to restore the vehicle’s roadworthiness and operating safety worth up to €150 without obtaining permission. Any other repair shall require Lessor’s express prior consent. Unless Renter is liable for any damage, Lessor shall refund the cost of authorised repair upon submission of the relevant documentation and receipts.
e) Renter shall ensure to obtain his/her own information on the traffic rules and legislation of the countries visited during the rental period, and comply with the rules of the road.
f) Renter shall not technically modify the vehicle.
g) Renter shall not alter the vehicle’s optical appearance, including but not limited to painting, stickers or adhesive foils.
h) Animals shall be carried in designated vehicles only and with the express prior written consent of Lessor. Renter shall cover any cleaning costs incurred for failure to comply and any loss of profit accruing to Lessor for temporarily being unable to otherwise rent the vehicle.
11. Incident Response Procedure
In the event of accident, fire, theft, wildlife-vehicle collision or any other damage, Renter shall notify the police without delay. This shall also apply to single-vehicle accidents involving no other party. In addition, Renter shall notify Lessor in writing without delay of all details of the accident or incident. This shall also apply to minor damage. The accident/incident report shall include the names and addresses of all persons involved, including any witnesses, and the registration numbers of all vehicles involved. Renter shall not acknowledge any compensation claims of other parties involved in the accident. Renter shall inform Lessor of any other damage or irregularity relating to the vehicle when returning the vehicle.
12. Lessor’s Liability
Lessor shall be liable for any damage covered by the insurance taken out for the vehicle. Lessor’s liability for damage not covered by insurance shall be limited to damage to property caused intentionally or by gross negligence, unless material breach of contract is involved. This limitation of liability shall extend to include Lessor’s staff and contractors.
13. Renter’s Liability
a) Renter shall be liable for any loss caused to Lessor by intent or gross negligence, including but not limited to DUI and damage incurred for disregarding the vehicle dimensions (height, width) as well as the payload specifications. In addition, Renter shall be fully liable for any damage falling under his/her responsibility occurring while the vehicle was used for illegal purposes (cf. No. 9), for not returning the vehicle in compliance with the agreement, for damage caused by the load or improper handling of the rented vehicle (including but not limited to operating errors or overstraining) and losses due to the Renter’s arbitrary extension of the rental period. Hit and run accidents (§ 142 of the German Criminal Code - StGB) or the Renter’s failure to comply with the duties provided under No. 11 shall fall under the full responsibility of Renter, unless such non-compliance had no impact on fact finding. Also, Renter shall be liable for any damage caused due to late return of the vehicle.
b) Renter shall be liable in full for any damage caused after making the vehicle available for use to a third party who is not indicated in the rental agreement, even if the damage was caused through no fault of such third party.
c) Renter shall account for all costs required to repair the rented vehicle. If the vehicle is beyond economical repair, Renter shall be liable to refund the replacement value less salvage value, however limited to the maximum set forth in the applicable price list as amended from time to time. Any exceeding claims for damages shall be excluded and governed by the applicable law.
d) Renter’s liability for slight negligence shall be limited to the excess agreed.
e) Renter shall be liable for any and all charges, fees, fines and penalties imposed in relation to the use of the rented vehicle and claimed from Lessor, unless Lessor is at fault. Lessor shall forward invoices etc. to Renter.
f) More than one Renter shall be jointly and severally liable.
g) Lessor shall be entitled to retain the security deposit as long as responsibility is unclear.
14. Period of Limitation and Non-Assignability
a) Renter shall notify Lessor in writing of obvious defects for non-compliance within 14 days after the agreed return date. Later claims shall not be admissible, unless Renter is not responsible for the delay.
b) All contractual claims of Renter shall be subject to a limitation period of one year after the date of return provided in the contract. If Renter files a claim, the period of limitation shall be suspended until the day Lessor denies the claim in writing.
c) Claims of Lessor for modification or deterioration of the rented vehicle shall become statute-barred not earlier than 12 months after the vehicle is returned to the agreed rental location. Where an accident was investigated by the police, Lessor’s claims against Renter shall not fall under the statute of limitation before the investigative files were made available for inspection by Lessor. The period of limitation shall however not start later than 6 months after the return of the rented vehicle. Lessor undertakes to make reasonable efforts to inspect the files in due course and inform Renter of the time of inspection without delay.
d) Claims under the rental agreement may not be assigned to third parties.
15. General Provisions
a) Unless the person signing this rental agreement expressly identifies himself/herself as the Renter’s representative, such person shall be held jointly and severally liable in addition to the person, company or organisation on whose behalf he/she signed the rental agreement.
b) Counterclaims shall not be used as an offset against claims hereunder, unless a counterclaim is undisputed, final and enforceable or pending adjudication.
16. Storage and Disclosure of Contract Data
The supplier shall disclose personal contract data to investigative or tax authorities, if Renter acted dishonestly or there is sufficient reason to believe that Renter acted dishonestly. This shall be the case where false data was given at the time of rental, or identification documents were presented that were falsified or reported lost/stolen, or if Renter failed to return the rented vehicle, failed to report a potential technical defect, or committed a traffic offence, etc.
In addition, data may be transmitted to the ADAC motorhome rental location in charge, to ADAC Autovermietung GmbH and to third party contractors, where this is required with a view to performing this rental agreement and enforcing Lessor’s contractual claims.
17. Final Provisions
a) The place of performance shall be at Lessor’s registered office or at the agreed rental location.
b) Amendments to and modifications of General Rental Terms & Conditions and additional agreements shall be done in writing and signed by both parties.
c) The agreement concluded between Lessor and Renter shall be exclusively governed by German law. The provisions of the rental agreement shall have priority; the statutory provisions shall apply alternatively and as a complement.
d) Should any provision of this agreement be or become invalid or void, the validity of the remaining provisions shall not be affected.
e) If Renter is an entrepreneur as defined in § 14 of the German Civil Code, or a legal entity under public law or a special fund under public law, any and all disputes arising hereunder shall fall under the exclusive jurisdiction of the courts at Lessor’s registered office. Same shall apply, if personal jurisdiction is not or no longer vested in Germany (persons who are not domiciled in Germany, who have taken up residence outside Germany after concluding the contract, or whose domicile or habitual residence is not known at the time action is brought).
Deposit
€ 1.500 plus 5% credit card surcharge-- VISA, Mastercard, Euro-Card
The Advantage To You
All vehicles are NEW or AS-NEW and have both turbo diesel engines and servo steering.
Terms of booking on this website
Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.
Liability
To the extent permitted by law we/the owners of this website will not be liable to you or to any third party (whether in contract, tort, or otherwise) for any direct, indirect or consequential loss or damage (including but not limited to any accident, injury, delay or loss of enjoyment) arising out of your reliance upon information contained on this website, including but not limited to your use (or inability to use) any products or services described or procured through this website.
When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier’s rental agreement or any other documentation provided to you by the supplier at the time of pick up.
While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.
Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.
Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice. The deposit required to secure your vehicle (as shown on the secure booking page) will only be processed on your credit card when your booking is confirmed. Please note that a 1.75% credit card charge will be added when your payment is processed.
A booking is confirmed when you have been emailed a confirmation voucher and at this stage the deposit is processed on your card and becomes non-refundable and any cancellation fees stated in the supplier's terms apply. Upon receipt of your confirmation, please check your details carefully and notify us immediately if there are any incorrect details, as it may not be possible to make changes at a later date.
If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.
Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.
Amendments
Please note that some suppliers treat an amendment as a new booking and apply the rate current at the time the amendment is made to recalculate the entire booking amount (not just the days changed). If the rental period is increased, an additional deposit may be required. If the rental period is shortened which results in a reduction of the rental charges, the deposit amount will remain unchanged, and the difference between the original and revised deposit is forfeited (it cannot be used towards remaining rental charges). To request a change to a confirmed booking, please use the alterations request link on your confirmation. Any alterations are subject to availability and the approval of the supplier. In addition to the alteration policy of the supplier stated in their terms, the following charges will apply:
Motorhome rental alterations (all charges stated in local currency):
To change dates or times that result in a recalculation of rental rates, or to change vehicles or locations: 75.00
To add or remove extras to/from confirmed booking: 20.00
The alteration fee will not be charged if your alteration request is not possible.
Vehicle Capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.
Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.
This website is owned and operated by Motorhome Republic Ltd, a global leader in motorhome rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.
Real Value Motorhome Hire Frankfurt Insurance
Insurance
a) Unlimited third party liability cover for damage to property. Personal injury cover limited to a maximum of €8m.
b) Indemnification based on the principles of third party fire and theft or fully comprehensive cover with an excess of €1.200 or €1,200 per incident respectively
c) ADAC passenger accident insurance, cover limits: €21,000 invalidity and €13,000 death
d) ADAC motorhome mobility services
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